A MESSAGE TO ALL OUR HEALTHCARE PARTNERS AND WIDER COMMUNITIES (COVID-19)

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COVID-19 Update

A MESSAGE TO ALL OUR HEALTHCARE PARTNERS AND WIDER COMMUNITIES (COVID-19)

As part of STADA’s ‘Our Mission – Your Health’, Britannia Pharmaceuticals is committed to putting people at the heart of everything we do. 

The World Health Organisation (WHO) declared the COVID-19 virus a global pandemic on 11th March 2020. We recognise this is a serious, evolving health situation and are undertaking steps as an organisation to play our part in supporting both patients and our employees.

Working closely with our supply-chain partners and relevant authorities, Britannia is taking several measures to safeguard access to medication for patients and healthcare professionals in relation to latest UK guidance and legislation.

While supporting healthcare systems is a key priority for Britannia in these challenging times, so too is protecting the health and well-being of our employees. All non-essential travel and in-person meetings have been suspended and we are offering support remotely using a variety of tools.

Remote Support
An online platform is available to aid support to healthcare professionals prescribing APO-go® in these challenging times. Britannia Nurse Specialists will be online and able to provide assistance with your APO-go® queries. If you are interested in finding out more about these sessions, please email [email protected] for further information.

Technical Helpline
During these challenging times, we kindly ask patients, healthcare providers and wider communities for their understanding and support. Our technical helpline, whilst still running will be monitored by a smaller team and you may experience longer wait times than usual and delays in connections as our staff will be working remotely. Please be assured we are working to keep this available during the COVID-19 outbreak. 

Please contact the below numbers if you are having issues with your orders or need to speak to a member of our customer services team.

Customer Orders– 0844 880 1326

Customer Services/Technical Helplines – 0844 880 1327

DMS – 0333 200 4141 

We would also like to thank all of our colleagues across the STADA group for their collaboration and commitment in the spirit of One STADA.

If you require further information on how your data is processed, please visit: https://www.apo-go.com/hcp/privacy-terms

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  2. SmPC: APO-go Pen 10mg/ml Solution for Injection. https://www.medicines.org.uk/emc/product/2232/smpc. Accessed 20 Nov 2020.
  3. 3. SmPC: APO-go PFS 5mg/ml Solution for Infusion in Pre-filled Syringe. https://www.medicines.org.uk/emc/product/3908/smpc. Accessed 20 Nov 2020.
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AM IMPAKT Study interim results. Presented at International Parkinson and Movement Disorder Society. Treatment of Parkinson’s Disease: Past, Present and Future. March 2014, Miami, Florida, USA.
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Parkinson’s UK Website. https://www.parkinsons.org.uk/content/parkinsons-symptoms.

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